MNTN offers flexible billing methods to suit your business needs. This article explains how billing cycles work, the available payment methods, and how to apply for invoice billing.

📝 Note: We do not add sales tax to your bill.

Each month, your bill will be delivered to the email address you have provided in your account profile. Every bill will include the amount charged for the previous month's ad buying, the date it was generated, the card used, and a reference number.

MNTN offers two billing methods:

All customers start with credit card billing. Select customers can switch to invoice billing.

We run credit card billing typically by the 10th of the following month. The main email contact on your account will receive a credit card receipt. If you wish to change this contact, please submit a request to our Platform Experience Team by selecting the "Support" icon from within the Platform.

If you ever want to confirm that you are opted into Credit Card billing, you can look in the Billing Info section of the platform. There you will see the credit card information displayed. This can be done by navigating to the drop-down next to your account name in the upper right > Billing > Billing info.

When there is an issue with the credit card on file, you will receive an automated email from [email protected] with the subject line "Advertiser Payment Unsuccessful" to the main email contact on your account, asking you to update your credit card information in the MNTN platform. This can be done by navigating to the drop-down next to your account name in the upper right > Billing > Card.

Once you update the credit card on file within the platform, the payment will be re-run automatically. If you wish for MNTN to re-try the same credit card, you must submit a request to our Platform Experience Team using the steps described. If we are unable to process a successful payment by three business days after the first failed transaction, your campaigns will be paused automatically.

Once a bill has been successfully paid, it can be viewed in your account by selecting the drop-down next to your account name in the upper right > Billing > Billing History.

We invoice monthly on Net 30 terms, with invoices sent to anyone listed as an invoice contact in our system, typically by the 10th of the following month. Once an invoice has been sent out via email, it can also be viewed in your account by selecting the drop-down next to your account name in the upper right > Billing > Billing History.

Should you need MNTN's payment remittance information or ACH payment details, you can reach out to a member of the MNTN support team.

Select Billing History from the drop-down menu on the nav bar. Here you can view a full list of previous invoices:

Once you pay your invoice, the platform may still show "Overdue" — this status is only updated once a month, typically at the end of the month or beginning of the next month, depending on the day of the week the month ends.

📘 Example: If you pay your invoice on the 25th, it may continue to show "Overdue" until the platform refreshes between the 30th–3rd. At that point, the status will update to "Paid", or you’ll receive an email notification if the payment was missed.

📝 Note: Invoicing is billed as a total amount based on your total spend for that month. Individual campaigns are not itemized; instead, charges are aggregated into a single monthly invoice.

To view your campaign's month to date spend in a visual graph you can access this by visiting the Performance Tab within your campaign. In this view you will be able to see your campaigns month to date spend.

Or if you are more interested in the specific spend per day and would like to view this on a table of data points, you are able to view this in the Reporting Dashboard and selecting the 'Detail' tab in the Table widget to view a day by day breakdown.